POLICIES AND FORMS

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CANCELLATION POLICY

Please give a minimum of 24-hour advance notice for any appointment cancellations.   If you miss an appointment without giving at least 24-hour notice, you will be charged the full session fee.  In cases of inclement weather, we will attempt to contact clients who have scheduled appointments and decide jointly if the appointment will stand.  The 24-hour notice policy does not apply to cancellations due to inclement weather.

PAYMENT POLICY

Payment is expected at the time of service.  We will charge your credit card on file with the practice on the day of your scheduled appointment.  All billing and financial information is stored electronically in a secure HIPAA-compliant manner.   




Click here to complete your new patient forms.  These forms review practice policies and procedures and include important documents to complete in advance of your first session. 


During your first session, your therapist will be glad to answer any questions you may have about the forms.

IN THE EVENT OF AN EMERGENCY

Due to the nature of the profession, your therapist is often not immediately available by telephone.  At those times, you may leave a confidential voice message at the following number:  (301) 852-5500.  We can also be reached by e- mail.


In the case of a life-threatening or psychiatric emergency, please call 911 or go to the nearest hospital emergency room and ask to speak with a psychiatrist. 

YOUR FIRST SESSION

‚ÄčIf using GPS, please enter the following address in to your device: 11820 Parklawn Drive, ‚ÄčRockville, MD 20852.  


Free parking is available.  Our suite is number 540, which is located on the 5th floor of the building.  When you arrive-- please help yourself to a beverage, have a seat in the waiting room, and your therapist will come get you at the appointment time.


We respectfully ask that clients be mindful of noise levels while sitting in the waiting room.  Please silence your devices and take phone calls outside to preserve a quiet space for therapy sessions.